I Beat Space Debris!
genagirl
That's how I feel, anyway! I just cashed a check for $200 from my credit card company. It wasn't so much the money, though it will come in handy since my car insurance is due, but it was the principle of the thing. They treated us like crap and have refused to work with the fans. My friends still haven't gotten their photos nearly 3 months later. I loved meeting Gareth and Mark Shepherd and seeing Chicago but I could not stand paying for a cabaret and not getting it and then being told that what I got was what I paid for!! I had a difficult time with the cc company, but in the end they came through for me - and this was even after I had closed the account! Please, if you are seeking compensation, keep going for it. And if you haven't gotten your photos, keep emailing. Each time we get something it is a blow against them.

Unofficial GDL List
hollie angie baby
holliemke

To anyone who hasn't already joined, I made a list for Gareth because he's brilliant and with all the upcoming gigs and cons, there must be room to chatter :)

http://movies.groups.yahoo.com/group/unofficial_gdl/

If you're interested!

Hollie

Why we all got sick at Torchsong
Munchkin
luvinthe88and20
TW:COE SpoilerCollapse )

Photos finally posted
cat with computer mouse
ailurophile6
The rest of the jpegs have been posted, with instructions to email them with numbers and mailing address.

So I did.

And got an automated reply that Mary Lee is unavailable until 8/25! JFC

the address I used was otherhigh@aol.com

anyone have another email address? am I using the wrong one?!

TIA

ETA: She's going to be at Dragon Con Labor Day weekend, which I guess means nothing will be done until the second week of September, as if we haven't waited long enough!

Ohnottheydidnt!
genagirl
I just heard back from my CC co that Space Debris resubmitted the charge and sent in a whole bunch of that "In a sporting even, the show must go on..." crap. I called them up and told them that we were not credited for the non-performance, no refund was given and nothing has been rescheduled. I had to fax a letter with all the info again, and stating that I hadn't gotten credit or a refund. *sigh* They better give me my money!!!

Got My JB Autograph Photo Today!
grrrrrr
aztiluna13
I just want to let everyone know that the photo I left behind at TorchSong for JB's autograph came in the mail today. As promised it was signed by John at, I guess, SDCC.
Just want to say not to give up hope. I'm sure more is to come for the rest of us.
Tags:

*gasp* an email from MaryLee
beware of the bull
emyrldlady

Today marks 30 days since I recieved my jpegs. I still have not recieved the actual photos, even though I was told they were being send 'shortly', 30 days is not shortly. I sent a curt email requesting information on how and when the pictures were sent.

I then recieved this generic email.

Hello Everyone:

If you left an item for John Barrowman to sign. They have been signed and are being mailed out today. Please keep an eye out for them. The person with the painting please contact me. International items also have been sent but by regular US mail but I have no clue when then will arrive.

On the photo op front. I have several that are printed up and being mailed today also. I am sorry this is taking so long, but I am doing it around other work and money since we seem to be working against charge backs. I am working on all the photo-ops - please if you have sent an email give me time to dig out of the emails I have on hand. I promise that I do not want to keep you from your photos. It is more a matter of time.

Thank you for your understanding.

MaryLee
 


I just recieved this from Mary Lee....
Rose in Titanic
jack_is_love17


I just checked my e-mail and the following message was in my inbox.


'Hello Everyone:

If you left an item for John Barrowman to sign. They have been signed and are being mailed out today. Please keep an eye out for them. The person with the painting please contact me. International items also have been sent but by regular US mail but I have no clue when then will arrive.

On the photo op front. I have several that are printed up and being mailed today also. I am sorry this is taking so long, but I am doing it around other work and money since we seem to be working against charge backs. I am working on all the photo-ops - please if you have sent an email give me time to dig out of the emails I have on hand. I promise that I do not want to keep you from your photos. It is more a matter of time.

Thank you for your understanding.

MaryLee'


 


Just a head's up....
cat with computer mouse
ailurophile6
I disputed the cabaret charge and my credit card gave me the money back.

They just called and told me that Space Debris is refusing to comply with the credit, stating that they 'had the right to substitute performers'.

I explained, again, what they did with the cabaret, and have to put it in writing to my credit card company all over again.

So, if you disputed charges and won, look out - SD is probably going to do the same to you!

And I still have never even seen my jpegs, so I doubt that I will ever get my photos now.
Tags:

Photos
genagirl
Well, after 2 months and tons of emails, letters to my credit card company and a lot of hassle - I got my photos in the mail. Of course, I had already sent off the last paperwork on getting a refund from my CC. What timing. I'm still very pissed and plan to just wait and see what happens. I think they owe me something for time, trouble and just plain being a#*!&%$#.

?

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